Question answer

Do you have questions about one of our products? Would you like to know more about our descaling agents? Then you can read many answers to the most important questions here. Please contact us if you cannot find the answer to your question below.

To what extent is durgol universal environmentally friendly?

Durgol universal is environmentally friendly because the acidification reaction forms the lime and salts present in it and thus neutralizes the acid.
In addition, spent acid residues in the wastewater contribute to neutralize the wastewater.
‍ Thanks to

It can be applied in doses and is therefore also environmentally friendly. The durgol universal bottle is made of PET and is therefore environmentally friendly and recyclable.

General remarks

Always apply durgol universal cold in combination with metal (exception: coffee makers).

Do not use in combination with other cleaning products. Make sure that durgol universal does not come into contact with acid-sensitive materials such as marble, calcareous stones, some types of chrome steel, thin/defective chrome layers, enamel and silver, as these can be affected. When disposing of the used descaling solution, rinse thoroughly with cold water. Keep out of the reach of children.

Do not swallow. In case of contact with eyes or skin, immediately rinse or rinse thoroughly with plenty of water. wash down.

Why universal is less suitable for espresso machines?

durgol universal is a universal descaler and therefore suitable for all household items.

For filter coffee machines and kettles (=open systems) it is best to use durgol universal. Durgol Swiss Espresso has been specially developed for descaling espresso machines (= closed systems).

A brief explanation
Compared to durgol universal, durgol swiss espresso has little or no foaming or effervescence, which means there is no extra pressure on the fine pipes of the espresso machine.

No foam formation ensures that the liquid can easily come into contact with the limescale present. This is important for proper descaling of your espresso machine. Thanks to effective corrosion protection, Durgol Swiss Espresso does not affect the material of the espresso machine.

No sediment is formed during descaling that could clog the machine. Durgol Swiss Espresso is very effective against limescale and works up to 10 times faster than other descalers.

One bottle (125ml) of durgol swiss espresso dissolves a maximum of 10 grams of limescale. This is sufficient to completely descale an espresso machine once. Watch the video on the website for the difference between Durgol Swiss Espresso and Durgol Universal.

Can I also descale my steam oven with durgol universal?

No.

Use the special descaler durgol swiss steamer. Steamers impose specific requirements on descalers, which must be met very carefully. The special formula of the Durgol Swiss steamer prevents the formation of foam that could damage your device. The aim is to prevent too much pressure from being exerted in the fine pipes and valves.

Is durgol universal environmentally friendly?

Thanks to its above-average lime-dissolving capacity, durgol universal can be dosed economically and in an environmentally friendly manner.

Durgol universal is environmentally friendly, because the reaction of the acid contained in it with the lime produces salts and the acid is neutralized. In addition, unused acid residues in wastewater contribute to the neutralization of alkaline solutions (from detergents), which are usually present in excess. The durgol universal bottle is made of PET and is therefore environmentally friendly and recyclable.

How does durgol universal differ from durgol universal bio? 

Durgol universal has a particularly fast action and a high lime-dissolving capacity. Durgol universal bio also reliably dissolves lime, with minimal impact on the environment. durgol universal bio is >99.5% biodegradable in 18 days and is therefore the more environmentally friendly variant. The ecological added value is regularly tested and confirmed by the renowned SGS INSTITUT FRESENIUS. Durgol Universal Bio has a slightly lower lime-dissolving speed than Durgol Universal. However, this difference is hardly noticeable to the user of the product.

What is so special about durgol universal bio?

durgol universal bio reliably and gently removes limescale from all household items, with minimal impact on the environment.

durgol universal bio has a biodegradability of >99.5% after 18 days and meets the criteria of "ready biodegradability" according to the OECD301E guideline (tested by SGS INSTITUT FRESENIUS). In addition, durgol universal biogenic contains unnecessary components such as fragrances, dyes and preservatives. The classification "ready for biodegradation" is the highest level of biodegradation that can be achieved. This is regularly tested and confirmed by the renowned SGS INSTITUTFRESENIUS. The regular checks ensure that the sealed product durgol universalbio permanently complies with the strictly defined test parameters. More information can be found here. www.qualitaetssiegel.net/de/qualitaetssiegel

To what extent is durgol kitchen cleaner environmentally friendly?

durgol kitchen cleaner is biodegradable (according to OECD 302B). Protecting the environment is a priority for us, which is why our eco-friendly bottle is made from PET. Replacement bottles are available to allow customers to reuse their spray head.

What is unique about durgol kitchen cleaner

Is it the ability to remove limescale and grease? Previously, this was impossible in the same process, because lime is dissolved by acids and fat by alkaline solutions. But durgol kitchen cleaner can clean both at the same time. Thanks to an innovative combination of surfactants that are highly effective even in acidic environments, the powerful cleaning foam can remove limescale and grease at the same time.

How do I dispose of Durgol products?

• Tip: pour used descaling solution or a residual product into your toilet bowl and leave it there until you go to the toilet again.

This has the following advantage: acid residues can dissolve limescale and urine sediment in the toilet. All empty product bottles should be thrown away with household waste, even though all durgol bottles resemble conventional PET beverage bottles. Unfortunately, manufacturers of products sold in PET containers but not intended for consumption are not eligible for membership in PET Recycling Switzerland. This means that the Durgolf lessons must be sorted before the recycling process, even if they have been thoroughly rinsed.

To what extent does our bathroom cleaner care for the environment?

Durgol surface is biodegradable (according to OECD 302B). Protecting the environment is important to us - even in the packaging. The eco-friendly bottle is available in PET and also as a replacement bottle so you can reuse the spray head.

How do I descale my glass shower wall?

Spray the durgol bath cleaner and spread it over the glass with a sponge if necessary.
Leave on for a maximum of 2 minutes, then rinse thoroughly with cold water. Repeat the application in case of more severe calcification. It is not necessary to rub dry.
‍ Important
‍ Only
Porous surfaces (e.g. joints) must first be moistened with cold water. Be careful with coatings (e.g. decorations). If in doubt, test on a hidden area.

How do I descale my sink and taps?

Spray the durgol bath cleaner and spread it over the sink or tap with a sponge if necessary.
‍ 1.
Moisten the sink and tap with clean cold tap water in advance.

2. Spray the foam onto the surface.

The amount of foam depends on the degree of calcification. 3. Spread the liquid over the surface with a sponge or cloth.

4 . the liquid to work on the tiles

for max. 2 minutes 5. Rinse the tiles with clean cold tap water and wipe the tiles with a clean cloth or squeegee.
‍ •
Repeat the above steps if there is heavy limescale.
Dry rubbing is not necessary.

‍ Important
Apply only to cold, intact and acid-resistant surfaces. Porous surfaces (e.g. joints) must first be moistened with cold water. Be careful with coatings (e.g. decorations). If in doubt, test on a hidden area.

Why do I need to clean the parts or my external milk frother?

Milk residue can promote the growth of harmful bacteria.

Coffee quality/taste is negatively affected if the milk comes from a contaminated milk system. The lifespan and performance of the milk system and therefore the coffee machine are extended or improved. We recommend cleaning regularly and early, ideally every 2 weeks. For optimal quality of your latte specialties and a long lifespan of your machine. We recommend the Durgol milk system cleaner for this purpose. This keeps the entire milk system hygienic and clean.

Why should I use durgol milk system cleaner for my coffee machine and not just durgol swiss espresso?

The special descaler Durgol Swiss Espresso has been specially developed for optimal limescale removal in a coffee machine. The milk system cleaner, on the other hand, is not intended for descaling, but for hygienically cleaning the milk-carrying parts. These are two completely different applications.

To what extent does the durgol milk system cleaner take the environment into account?

durgol milk system cleaner is easily biodegradable (according to OECD302B). Protecting the environment is important for durgol.

Why does my washing machine need to be cleaned and descaled?

Limescale is formed when the water is heated, it deposits on the heating element, in the drum, on rubber seals and in the pipes of the washing machine. It can affect the operation of the washing machine and increase energy consumption. Limescale deposits are also a welcome breeding ground for bacteria. This can also cause unpleasant odors. In addition, liquid detergents in particular have a tendency to stick to the edges and grooves of the washing machine. These deposited soap residues can also become a hygiene problem.

To what extent does Durgol washing machine cleaner & descaler take the environment into account?

durgol washing machine cleaner & descaler is easily biodegradable (according to OECD 302B). Protecting the environment is important to Durgol.

Benefits of cleaning your washing machine? 

Limescale is formed when the water is heated, it settles on the heating element, in the drum, on rubber seals and in the pipes of the washing machine. This can negatively affect the functionality of the washing machine and increase energy consumption.  

Is durgol washing machine hygienic and gives a fresh scent 

The Durgol washing machine cleaner & descaler cleans, maintains and protects your machine from the inside. Persistent limescale, dirt and detergent residues are removed thoroughly and even in inaccessible places. This prevents the accumulation of bacteria and the emergence of unpleasant odors. The accumulation of bacteria and unpleasant odors are efficiently combated.  

How often should I clean and descale my washing machine?

Ideally every 2 to 4 months - ensures better performance of your washing machine and optimizes energy consumption and the lifespan of your washing machine. One bottle is designed for complete descaling and cleaning and is also biodegradable.

Can I use durgol washing machine heron for all machines?

Yes, this product is suitable for all types and brands of washing machines. No cleaning program is required. It is easy to use, cleans thoroughly, dissolves limescale and extends the life of your washing machine.